Terms &
Conditions

These conditions apply whether a contract is made verbally or in writing. The Hirer contracts with the Company on behalf of all the passengers traveling on the vehicle.

The Hirer warrants that he/she has the full authority of all passengers to enter into this contract on their behalf and to accept these conditions of Hire. The Hirer shall indemnify the Company against any loss, claim, damage, award or settlement which may be made against the Company in excess of the exclusions and limitations of liability contained in these Conditions of Hire as a consequence of any lack of authority upon the part of the Hirer to enter into this contract.

Quotations are given on the basis of the most direct route and the information provided by the Hirer. The route used will be at the discretion of the Company unless the Hirer has requested a particular route, which will be specified in the confirmation letter or invoice.

All quotations are given subject to the Company having a suitable vehicle available at the time of acceptance. Quotations are valid for 14 days from issue unless another period is specified.

Unless confirmed in writing by the Company, the vehicle should not be assumed to remain at any point between the outward and return journey, nor to remain available to the Hirer's incidental use when parked at such points.

The Hirer must ensure that the number of passengers on the vehicle does not exceed the stated capacity for that vehicle at any time.

Confirmation: Written confirmation by the Company is the only basis for the acceptance of a hiring or for a subsequent alteration to its terms.

Any deposit requested must be paid by the time stated. Payment in full must be made before the start of the hire unless the Company has agreed in writing to a variation of this condition.

Should the vehicle be detained by the Hirer or taken on a longer journey than contracted, the Company reserves the right to make an additional charge.

The vehicle will depart at times agreed with the Hirer. The Company will not be liable for any loss or injury sustained by passengers who fail to join the vehicle at the appointed time.

The quotation given is based on operating costs at the date of the quotation. When more than 30 days elapse between the date of quotation and the date of departure, the Company reserves the right to pass on increases in the cost of fuel or other costs resulting from Government action or other factors beyond the Company's control.

The hours agreed with the Operator for any hire must be strictly observed (other than in serious emergency or diversion) so that regulations governing driver's hours and rest periods can be complied with.

The Operator reserves the right to curtail or otherwise alter any hire which does not comply with relevant regulations. Neither the Hirer nor any passenger shall delay the departure of a vehicle or otherwise interrupt the journey so as to put the driver at risk of breaching regulations relating to drivers' hours or work and duty.

The Hirer will indemnify the Company against any extra expenses or charges which the Company may incur, including the cost of providing a replacement driver.

Should the Hirer wish to cancel any arrangement, the following scale of charges shall apply in relation to the total hire charge. Cancellation due to inclement weather conditions will also be charged as follows:

In the event of any emergency, riot, fire, civil commotion, strike, lock out, stoppage or restraint of labour, or on the happening of any event in which the Company has no control (including adverse weather and road conditions), or in the event of the Hirer taking any action to vary agreed conditions unilaterally, the Company may cancel the contract by returning all money paid and without further liability.

The Company reserves the right to cancel any booking giving 14 days notice.

The Company reserves the right to provide a larger vehicle than specified at no additional charge, unless any extra seats are used. The Company reserves the right to substitute other vehicles (including those of other operators) or ancillary facilities for all or part of the hiring, subject to such substitutes being of at least equivalent quality.

Equipment in coaches (including radios, audio, microphone and public address systems, beverage facilities and toilet facilities) is provided at the discretion of the Company unless the quotation specifies that such facilities will be available. Whilst every endeavour will be made to comply with the Hirer's subsequent requests, the Company cannot guarantee to meet any such requests.

The Company gives its advice on journey times in good faith. However, in the event of a breakdown or traffic congestion beyond the reasonable control of the Company, journeys may take longer than predicted. In those circumstances the Company will not be liable for any loss or inconvenience suffered by the hirer as a result.

The Driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations may be removed from the vehicle or prevented from boarding on the driver's authority.

The Hirer will be responsible for the conduct of passengers and for any damage caused to the vehicle by passengers during the hire. The Hirer shall be liable to pay for any damage so caused.